
For more than three decades, Frontline Communications has built a reputation for delivering trusted mobile command vehicles for police departments nationwide. Designed to perform in critical moments, our vehicles are the heartbeat of any tactical operation. They empower departments to coordinate responses effectively, manage crises and safeguard communities when it matters most.
In this blog, we’ll explore why police departments trust Frontline Communications and share real-world examples of how our vehicles enhance public safety operations.
5 Reasons Police Departments Trust Frontline Communications
1. Innovative Features and Advanced Technologies for Police Operations
At Frontline Communications, our in-house system engineers and research and development team have spent decades collaborating with police departments to design features and advanced technological systems tailored to their needs.
A standout example is the mobile command “Field Comm 1” unit created for the Montgomery County Department of Public Safety in Pennsylvania. This versatile vehicle serves 89 fire companies, 18 EMS squads, and 50 police departments, requiring it to handle a wide range of emergency scenarios. Through close collaboration with the department, Frontline Communications integrated the latest communication technologies, ensuring the vehicle is equipped for any situation.
Key features of Field Comm 1 include:
- Command Center Functionality: Six mobile dispatch stations provide robust on-scene coordination capabilities.
- Advanced Monitoring Systems: A 42-foot Will-Burt mast with an integrated camera system enhances situational awareness, making it indispensable during both routine incidents and large-scale emergencies.
Kevin Rairdon, Assistant Director of Emergency Communications Operations for Montgomery County, highlighted the impact of the vehicle:
"Field Comm 1 is much more than a vehicle; it’s designed to mimic our Emergency Operations Center and deliver critical on-scene support exactly where and when it’s needed."
By combining innovative features with a deep understanding of Montgomery County’s police operations and needs, we delivered a mobile command unit empowering the department to respond to any scenario.
Take a closer look at Field Comm 1!
2. Design Solutions for Every Police Department's Needs
No police department is the same, and we understand the design and features of your mobile command vehicle will depend on factors like geographic location, population density and more. This is why our vehicles are designed and purpose-built to address any unique situation or challenge.
A collaboration with the St. Petersburg Police Department showcases our dedication to delivering customized design solutions. Responsible for safeguarding one of Florida’s most densely populated counties, the St. Petersburg Police Department required a mobile command vehicle capable of managing high-profile events, crime scenes and disaster response.
Together, we designed and developed a versatile C-45X-4 mobile command vehicle which includes the following features:
- Ample Space and Functionality: Four slide-outs and eight workstations create an efficient environment for event coordination.
- Advanced Connectivity: Trusted communication tools, including a 52-port network switcher, Wi-Fi cellular router, Extron 16x16 video switcher, and two over-the-air TV tuners, ensure seamless operations.
- Enhanced Situational Awareness: A Sharpvision color backup camera system and dual thermal/HD mast cameras provide superior monitoring and safety during events.
Chief David Gerardo of the St. Petersburg Police Department shared his thoughts on the collaboration:
"Frontline Communications helped us design a unit which could be used for all manner of law enforcement operations, including special event command and control. The communications capability built into the unit will be particularly useful to us."
This partnership shows how our tailored design process meets the evolving demands of modern police departments, ensuring they’re equipped to respond to any challenge with confidence.
3. Collaborative Manufacturing Process for Precise Customer Service
Collaboration doesn’t end with design. From the first consultation to the delivery of your vehicle, there’s open communication every step of the way and feedback plays a key role in shaping the manufacturing process.
A great example of this is our partnership with the Ventura County sheriff’s office. Located along California’s coast, Ventura County faces unique natural disaster challenges like wildfire response and rescue. Understanding this critical need, our team partnered closely with their office to design two C-45X-4 mobile command vehicles equipped with features which would provide reliable support in any natural disaster situation, including welded roof seams for greater durability and leak resistance.
Through seamless collaboration, which included several pre-construction meetings, ongoing updates throughout the design and manufacturing process and a comprehensive final inspection, we were able to deliver products which exceeded the police department’s expectation.
“Frontline Communications was very receptive to our requests and made us an integral part of the design process. Our community experiences both man-made and natural disasters and these vehicles will provide us with the ability to communicate with all agencies engaged in public safety operations.” - Sheriff Bill Ayub of Ventura County
Explore our full gallery of new deliveries and see how our mobile command vehicles are transforming public safety and first-response operations.
4. Long-Standing Support and Trusted Service Partnerships
At Frontline Communications, delivering your vehicle is just the beginning of our relationship. We take pride in offering continuous, reliable support to ensure the mobile command unit for your police department always operates at peak performance. Our team of technical representatives is available 24/7 to assist with repairs, diagnostics, replacement parts and warranty questions.
Beyond immediate support, we also provide technology refresh and refurbishment services to keep your vehicle up to date with the latest advancements. Whether it’s upgrading communication systems, new video technology or electrical and mechanical upgrades, our team works closely with you to modernize outdated systems.
Partnering with Frontline Communications means access to our in-house and nationwide dealer service network, which consists of 19 dealerships and 95 service locations. Learn more about our service, quality and care.
5. Proven Reputation for High-Quality Mobile Command Units
When police departments invest in a mobile command vehicle, they need a trusted partner known for quality, reliability and expertise. With over 30 years of experience, Frontline Communications is proud to be known as an industry leader, consistently delivering vehicles designed to exceed any police department’s expectations.
"Selecting Frontline Communications for this project was an obvious choice given their track record for high-quality builds and our strong dealer relationship with Glick Fire Equipment. Their expertise allowed us to tailor a vehicle which mirrors the capabilities of our Emergency Operations Center and is crucial for the wide array of incidents we manage." — Kevin Rairdon, Assistant Director of Emergency Communications Operations for Montgomery County.
Our commitment to precise craftsmanship and attention to detail is evident in every vehicle we produce. From advanced technology integrations to seamless collaboration throughout the design and manufacturing process, we ensure each vehicle meets the unique demands of any police department.
Whether you're looking to upgrade your police department’s current vehicle or design a new mobile command unit, our team is ready to help.
Contact us today to learn how we can create the perfect mobile command vehicle for your police department.